2026.7.8
Instagram DM delivery repaired
A focused hotfix for accounts connected through Instagram Login: inbound DMs reach the right workspace and replying stops creating a phantom contact.
- hotfix
- channels
A focused hotfix release. Two problems in the Instagram Login path meant messages could be dropped and conversations could pick up a contact nobody created.
Instagram DM fixes
- Inbound DMs reach the right workspace — the standalone Instagram Login connection now stores the professional-account identifier that Meta’s webhooks use, so incoming messages resolve the organization and land in the inbox instead of failing quietly. Existing connections should be reconnected once to pick up the correct identifier.
- Replying no longer creates a phantom contact — Meta echoes your own sent messages back on the same webhook as inbound messages. Those echoes are now skipped instead of being treated as new messages from your own account.