Ana · social
Handles Instagram and Messenger conversations using the tone, boundaries, and information you approve.
“Thanks for reaching out — I can help with the campaign details.”
For creators
Make the work. Let the routine conversation keep moving.
DMs mix fan notes, repeat questions, collaboration enquiries, and decisions only you can make. Loquent keeps the routine moving in your voice, preserves the thread across social and email, and brings you the commercial calls that need your judgment.
Try the live Loquent line, text, or web chat without creating an account.
A production day
The day keeps moving without another inbox shift.
This is the operating change: calls, messages, comments and website visits are handled where they arrive, one record per customer, and the few moments that need judgment are gathered clearly.
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Instagram
A routine audience question receives a prepared reply.
The teammate works from the guidance and tone you provided, with review still required in Suggest.
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Messenger
A collaboration enquiry becomes a real Contact.
The conversation is kept with the person instead of becoming another unread notification.
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Email
The detailed brief joins the social conversation.
The business email can continue with the earlier context visible to the team.
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Escalation
Usage rights come back to the creator.
The teammate identifies the decision but does not negotiate a boundary you have not granted.
The exception
The team pauses where judgment begins.
Availability, media-kit details, and routine follow-up can be briefed. Rates, rights, and creative commitments remain yours until you explicitly decide otherwise.
Your teammate needs you
One decision · everything else is moving
“They want paid usage rights beyond the original campaign. What terms should I offer?”
Answer now Open context I’ll take over
A coordinated team
Different jobs. One customer context.
Give each teammate a clear responsibility, its own behavior, capabilities, knowledge, and autonomy setting. They work from the same business and Contact context instead of becoming disconnected bots.
A team shaped around the work
Brief each role for one outcome.
Start with one teammate. Add specialized roles only when a distinct job deserves its own behavior and authority.
Ben · partnerships
Keeps collaboration threads organized and prepares follow-ups when a conversation needs another step.
“I have the brief and timeline together. One rights question needs Lena.”
Ruby · email
Carries longer business enquiries in the same Contact context as social messages and site activity.
“I’ve attached the details we discussed and kept the usage question open.”
Routine questions do not require leaving the creative work.
Commercial enquiries remain connected as they move from DM to email.
Rights, rates, and creative judgment reach you clearly instead of being guessed.
You keep the work only you should own.
Request an invitation and we’ll map the conversations that can be briefed, the ones you want to review, and the decisions that must always stay with you.
Loquent is in closed alpha. Invitation requests are reviewed as space opens.