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2026.7.13

Calendar and social replies

A contact-linked calendar with reminders, teammates that reply in Instagram DM and Messenger, and new leads welcomed the moment a connection creates them.

  • calendar
  • instagram
  • messenger
  • intake
  • calls
The Loquent calendar in month view with contact-linked events across the grid
Real Loquent product: the calendar month view added in this release.

Twenty-four changes shipped in this release. Calendar arrived as a module, the Meta channels went from watch-only to reply-capable, and a new contact created by a connection can now be picked up and welcomed without anyone touching it.

Calendar

Events are now a first-class record, tied to the people they involve.

  • Create, edit, and delete events — from the interface or by a teammate, linked to one or more contacts, with as many reminders as the event needs.
  • Month and agenda views — on desktop and mobile, updating live as events change.
  • Reminders that reach you — due reminders fire through the notification system exactly once.
  • On the contact — an upcoming block on the contact record; past events fold into the activity timeline.
  • Task deadlines in view — task due dates appear on the calendar as read-only entries.

Intake and replies

  • New-contact trigger — when a contact is created, its assigned teammate wakes up to pick it up. Exactly one teammate, never a broadcast.
  • Per-connection defaults — a connection can stamp a default teammate and mode onto the contacts it creates. In Autonomous mode that teammate sends the welcome itself.
  • Instagram DM and Messenger replies — teammates can now answer in-thread on both Meta channels. Suggest mode drafts for review, Autonomous mode sends, Off pauses, and the per-contact policy still wins. Before this, a teammate could read those channels but not answer.

Calls

  • Recordings restored — dual-channel recordings from Twilio are detected correctly again, so they store, play, and transcribe. The pipeline also stopped abandoning transcription after a storage hiccup, and a recording is never deleted upstream before its copy is safely stored.

Reliability

  • Faster, self-healing builds — a four-phase overhaul of the build and preview pipeline, plus an automatic sweep that reclaims abandoned preview environments and their databases.
  • Documentation shipped with the features — the calendar module and the connection-driven intake behavior are documented for operators, not only for engineers.

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Loquent is in closed alpha and every business is set up personally. Request an invitation and we'll map your channels, teammates, and follow-up rhythm together.