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2026.9.15

An assistant that keeps answering

Your assistant no longer goes silent after a private reply, a finished session says so, and every AI turn starts sooner with a tool set a third smaller.

  • assistant
  • teammates
  • performance
  • reliability

A fix for assistant sessions that stopped answering, and two changes that make every AI turn faster without taking away anything your teammates can do.

Your assistant keeps answering

  • No more silent sessions — a private reply to you is meant for conversations with a contact. It is no longer offered inside your own conversation with the assistant, where it used to end the session under you.
  • A finished session says so — a message sent into a session that has ended now shows “This session has finished. Start a new one to keep going.” instead of vanishing.

Faster turns

  • Context reused — follow-up turns reuse what the model already read, even when an escalation or a takeover changes what your teammate can do mid-conversation.
  • A third less to read — the descriptions of the tools a teammate can use are a third shorter, with no capability removed or renamed, so replies start sooner and tool choices stay accurate.

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See these releases working on your own customers.

Loquent is in closed alpha and every business is set up personally. Request an invitation and we'll map your channels, teammates, and follow-up rhythm together.